Forgot My Username and/or Password

Passwords are encrypted in our database so we cannot tell you what your password is but we can reset it to something new. Enter the email address you supplied when registering for an online account and the system will send you an email with your username and your NEW password.

You may continue to use this new password or you may log in and change it.

If you did not provide an email address at the time you registered, if your email address has changed since then or if you are having any kind of trouble accessing your online account please contact the AzTAP office by phone at 602-776-4670 or 800-477-9921 ext 5 or by email at We'd be happy to help you gain access to your existing account so you don't create a new one.